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Can’t feed me that info and expect a serious answer!

·1254 words·6 mins

This is an honest question.
Every month I call the computer at Walgreens to have my monthly
prescription refilled.
I always give the computer a pickup time that is hopelessly optimistic. I
usually don’t really pick it up until 12 to 36 hours after the time I
Am I a bad person?

You go to walgreens, so yes, you are a bad person (Come on! How can I pass up a line like that)!
Honestly, I really dont think it matters. They just sit in a drawer waiting for you. Now if you ordered a bunch of expensive stuff then sat on it for a month or two (so the pharmacy had to Return-To-Stock it), THEN came and wanted it (so they had to fill the Rx twice), you are a doubly bad person.
Oh! If you want to ask me questions, please email [email protected]. I miss questions in the comments, etc.

Comments #

Comment by Brent Michael Krupp on 2007-11-28 06:26:30 -0800 #

That questioner needs to realize that they can just hang up after the voice prompt starts asking for a pickup time. It’ll still get filled, presumably “when they get to it”. That’s what I always do, because keying in the time is a pain in the butt and I never need the drugs that fast.
And yes, I use Walgreen’s, but there’s no independent pharmacy near me anyway.

Comment by usmcgf22 on 2007-11-28 08:42:57 -0800 #

I used to work at WalGreens (worst job of my life) and we did 1,000 scripts a day so they won’t miss you for a few days. After a week (at least in Illinois) they have to put it back by law… so don’t wait more than a week! Thats when people spit on your medicine!

Comment by BlueTech on 2007-11-28 09:40:25 -0800 #

Yeah, I work at Walgreens, and I call thing in to be “ready” several hours before I pick them up. It’s smart, because we’re always behind anyway…managers have no sense of workflow. >_<

Comment by Just Me on 2007-11-28 16:31:04 -0800 #

A few years ago I went to pick up a “called-in” prescription for Imitrex. It had been a while since I’d taken it so when I noticed there was a bottle, instead of a box, in the little bag… I just assumed the packaging had been changed. Plus, with my insurance, all prescriptions are the same price. I didn’t have a reason to question it.
To my surprise, when I got home and took the bottle out of the bag, it wasn’t Imitrex. The bottle contained 90 generic hydrocodone/apap, with 3 refills. I’m not positive what the strength was but I think it was 10/325.
My first thought was that the doctor called in the wrong medication. He had prescribed that to me before for migraines but only to take when the Imitrex didn’t work. It had been a long time ago and he NEVER prescribed more that 30 with NO refills.
It was too late to call the doctor so I planned to call him the next morning. Thirty minutes later I got a call from the pharmacy. They had given me the wrong prescription. It had my name, my address and my doctors name on the label but it wasn’t meant for me. How does that happen??
I asked them what I should do and they told me to flush them. They apoligized for the mistake and said my Imitrex prescription was ready to be picked up.
I didn’t flush the pills. It’s always nice to have a pain pill for various reasons so I put them in the medicine cabinet. Of course I never tried to refill them. That many would last me a long long time.
About a week later I got a letter in the mail from the corporate office (this is a large chain pharmacy)apoligizing for the error and wanting to make sure I disposed of the medication.
My question… why didn’t they tell me to bring them back to the pharmacy? I even asked if I should bring them back and he told me no.. they couldn’t accept medications that had already left the pharmacy.

Comment by rph3664 on 2007-11-28 20:18:25 -0800 #

We love, love, love customers who call their refills in a day or two ahead! Thank you!

Comment by Mike on 2007-11-30 00:13:37 -0800 #

I agree. We absolutely love the patients that call refills in a day or two ahead. It saves a lot of grief.
To Brett: the only problem with just hanging up is that the system assumes you are either too retarded to use touch tones, or that you are on your way, and times your scripts for one hour. That’s fine if you are coming right away, but sucks if we’re getting our asses kicked and now you’ve added several scripts to the mix that don’t need to be added right away. But thanks for using the touch tones since we hate to be bothered for refills numbers more than anything. LOL

Comment by Josh on 2007-11-30 06:35:08 -0800 #

I see my ortho doc every monday to get 240 10mg methadone pills. I had a pharmacist a couple months ago give me the “hmm, I hope we have enough to fill that…” It kind of worried me, so now I usually call into the pharmacy on Sunday to make sure they can fill it. I know I’ll probably be the first one needing that amount on Monday because my appt. is always at 9 or 10am.
Are they actually being truthful about the amount of CII drugs, or are they just giving me bullshit because “the public shouldn’t ask that stuff”.
…Yes, it is a Walgreens – but that’s because it’s the only place around that can fill that quantity. The smaller and MUCH cheaper pharmacies that I use for everything else don’t ever have that much on their shelves.

Comment by Pharmer Jane on 2007-11-30 16:10:56 -0800 #

To Just Me: They definitely should have had you bring it back to the pharmacy. If it was dispensed in error, they have to take it back, especially if it’s a narcotic. I think whoever you talked to is stupid.

Comment by Debbie on 2007-12-02 17:03:51 -0800 #

I like people who put down times earlier than they’ll actually be in, rather than most of the people who show up and say “yeah I put my 12 prescriptions in for 8pm but I figured I’d show up now at 5 and see if they’re ready.”
And to the lady asking about the methadone, I know we get a little uneasy if people are asking about large quantities of controlled drugs in case someone is looking for someplace to rob. If you’re a regular customer at one pharmacy you could always give your name and there shouldn’t be a problem. We usually tell people over the phone anyways, though I know we were kind of concerned when someone called asking because she gets 800-some morphine tabs a month. She gave her info and we saw that that was indeed what she got and ordered more to have in stock for her.
Oh yeah, and if you hang up before the Walgreens prompt for time or if something gets goofed up and it sends you to a person (whether you stay on the line or not) it puts the scripts in for a promised time of 1 hour from now. If you were curious.